Frequently Asked Questions

Everything you need to know about shopping at MTN SHOP

What shipping methods do you offer?

We provide standard, expedited, and priority shipping options across the globe. Delivery times vary by location, but most domestic orders arrive within 3-5 business days.

How can I track my order status?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to our carrier's tracking portal.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original condition and packaging to qualify for a full refund.

Which payment methods do you accept?

MTN SHOP accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How do I contact customer support?

Our dedicated support team is available via the 'Contact Us' page on our website, or you can email us directly at [email protected].